Privacy Policy

Welcome to Oak Grove LLC and our website at sell2oakgrove.com. This Privacy Policy describes our practices for collecting, using, protecting, and disclosing the Personal Information we collect from you when you visit our website and use our real estate services.

General Information

What is Personal Information?

Personal Information is any information relating to personal or material circumstances that identifies or can identify you as an individual. This includes your name, email address, postal address, telephone number, or online identifiers such as your IP address.

What is Processing?

“Processing” means any operation performed on Personal Information, including collection, storage, use, disclosure, or deletion — whether by manual or automated means.

Who is Responsible for Data Processing?

The Data Controller is:

Oak Grove LLC

Wichita, Kansas

info@sell2oakgrove.com

We operate in compliance with relevant Kansas state privacy laws and federal laws applicable to data privacy and protection in the United States.

What Are the Legal Bases of Processing?

We may process your data under the following legal bases:

Consent – When you give us clear permission to process your data for a specific purpose.
Contract – When processing is necessary to provide a service or respond to an inquiry.
Legitimate Interests – When it’s necessary for business operations and does not override your rights.
Legal Obligation – When required by applicable laws or regulations.

Data We Collect Automatically

Log Data

When you visit our website, we collect certain technical data automatically, including:

IP address
Date and time of access
Browser type and version
Pages visited
Referrer URLs
Session identifiers

Hosting

Our website is hosted by Hostinger International Ltd., which may process visitor data on our behalf to ensure proper website functionality and performance.

Cookies

We use cookies to enhance your experience. These include:

Essential Cookies – For core website functionality
Non-Essential Cookies – For analytics or marketing purposes

You can control cookie usage through your browser settings.

Third-party Tools

Google Fonts and Font Awesome: Used for visual consistency across devices.
Analytics and Pixels: We may use tools like Google Analytics or Meta Pixel to monitor website usage and user behavior. These are subject to each provider’s own privacy policy.

External Links

We may link to external websites. We are not responsible for their privacy practices. Please review their policies independently.

Data We Collect Directly

Contact Forms

When you fill out a contact or inquiry form on sell2oakgrove.com, we collect:

Name
Email address
Phone number
Any message or property details you provide

This data is collected only to respond to your inquiry or offer real estate services. We do not sell or share your information.

Appointment Booking and CRM

We manage appointments and communication via GoHighLevel (HighLevel LLC). All data submitted through our forms is securely stored and processed through this platform.

Social Media Interactions

If you interact with us on social media (e.g., Facebook, Instagram), data may be jointly processed under both our privacy policies and those of the platforms involved.

Testimonials and Reviews

By submitting a testimonial or public review, you consent to its publication. You may withdraw your consent and request its removal at any time by contacting us.

We may also receive reviews from:

Google Reviews
Facebook Reviews

These platforms may process your data independently of our control.

Marketing Communications

If you opt in or we reasonably believe we have your implied consent, we may send updates or offers via email, phone, or SMS. You may unsubscribe at any time.

Analytics and Market Research

We may analyze aggregated and anonymized data related to inquiries, browsing behavior, or customer interaction to improve our services. No personally identifiable data is shared.

Data Protection & Retention

Storage and Retention

We retain your information only as long as needed to provide services or comply with legal obligations. Retention periods may vary between 2 to 6 years, depending on the nature of the interaction and applicable state or federal laws.

Security Measures

We use SSL/TLS encryption and technical safeguards to protect your data. However, no system is 100% secure. In the event of a data breach, we will notify affected users as required by Kansas law and federal regulations.

Your Rights

As a user located in Kansas or elsewhere in the United States, you have the right to:

Request access to your personal data
Request correction or deletion of your information
Withdraw your consent at any time
Object to or limit processing
File a complaint with a regulatory authority
Request data portability (where applicable)

To exercise any of these rights, email us at info@sell2oakgrove.com.

Legal Notices & Compliance

Do Not Sell

We do not sell your personal data to third parties.

Children’s Online Privacy Protection Act (COPPA)

We do not knowingly collect information from children under the age of 13. If we become aware of such data, we will delete it.

CAN-SPAM Act

To comply with CAN-SPAM, we include unsubscribe options in all marketing communications and honor all requests promptly.

Telephone Consumer Protection Act (TCPA)

If you receive SMS communications from us, you may opt out by replying “STOP” at any time. SMS is only sent with prior consent.

Do Not Track (DNT)

Our site currently does not respond to browser-based Do Not Track signals. If that changes, we will update this policy accordingly.

International Transfers

We primarily process data in the United States. If data is ever transferred internationally, we will ensure adequate protections are in place, such as standard contractual clauses.

Policy Updates

This Privacy Policy may be updated from time to time due to legal or operational changes. The most recent version is always available at sell2oakgrove.com.

For questions or concerns, contact: